Quality is an integral part of RBA Ferro’s Corporate Business Principles. These standards drive our actions to manufacture products that are safe, compliant, and preferred. They are essential for the achievement of our ambition to be recognized and trusted to offer results that enhance the quality of life and contribute to a healthier future. At RBA Ferro, our commitment is to never compromise on the safety, compliance, and quality of our manufactured goods. This requires everybody to be engaged, to understand their responsibility and to be empowered.

At RBA Ferro, our Quality Policy summarises the essential elements of our commitment for excellence and includes:

• Fostering a quality mind-set with the objective of developing, manufacturing, and providing products with zero defects that are trusted and preferred worldwide.
• Complying with relevant laws and regulations as well as internal requirements.
• Continuously challenging ourselves to improve the quality management system to ensure product safety, prevent quality incidents and eliminate deficiencies through the review of quality objectives and results.
• Encouraging participation and promotion of quality responsibilities amongst all employees through standards, education, training and coaching, supervision, and effective communication. At RBA Ferro, teamwork, engagement, ownership, and support by everyone are vital for achieving our quality objectives.
• At RBA Ferro we believe that each and every one of us have the power to influence Quality and trust through our leadership, dedication and passion.

Quality Objectives

• Boost customer fulfilment.
• Incessant enhancement in Process & Product.
• Decline in waste.
• Sustainable human resource management & growth.